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The ABC’s of Supervising Others


Soft skills training> Human Resources, Supervisors and Managers Training Library >Conducting Effective Performance Reviews
Conducting Effective Performance Reviews
Setting goals and objectives to aim for will give supervisors and employees a like focus, and targets to aim for. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals are the cumulating of all these activities.  
Course Objective  
Recognize the importance of having a performance appraisal process for employees.  
Understand how to work with employees to set performance standards and goals.  
Develop skills in observing and giving feedback, listening and asking questions, for improved performance.  
Identify an effective interview process and have the opportunity to practice the process in a supportive atmosphere.  
Develop strategies for managing employee performance.  
Duration: 1 days  
Workshop topics:  
The importance of performance appraisals  
Defining expectations and consequences  
Developing standards and goals  
Documenting performance  
Performance feedback and coaching  
Developing an interview format  
The appraisal as a two-way process  
Managing employee performance  
How to fire someone  
The materials that participant will receive include:  
Student work book  
Classroom Exercise and Case study-Decision making and problem solving scenarios (these exercises are in the student workbook)  
Hand outs-certificate of achievement  
Recommended reading book list  
Class evaluation  


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